A service-specific quotation or signed engagement may include additional terms. Where it expressly differs from this general policy, the agreed service-specific term applies to that engagement.
Scope and consent
This Privacy Policy explains how BizPillar (“BizPillar”, “we”, “us” or “our”) handles personal information when you visit bizpillar.com or another BizPillar website, submit a form, request a quotation, make a payment, communicate with us, or use our registration, tax, accounting, intellectual-property, licensing, compliance or advisory services.
By using our services or providing information, you acknowledge this policy. Where consent is required, we will seek it through the relevant form, communication or engagement process.
Information we collect
Depending on the service, we may collect:
- identity and contact details such as name, phone number, email address and city;
- business and KYC information, including entity details, addresses, PAN, Aadhaar, DIN and authorised-signatory information where required;
- documents and application data needed to deliver a selected service;
- quotation, invoice, transaction and payment-status information (payment card or banking credentials are handled by the payment provider and are not intentionally stored by BizPillar);
- communications, support requests, feedback and sales notes; and
- technical and usage information such as IP address, device, browser, pages visited, referral source, cookies and similar identifiers.
How we use information
We use information to respond to enquiries, recommend and deliver services, verify documents, prepare applications, generate quotations and invoices, coordinate with professionals and authorities, collect payments, provide updates and support, maintain security, prevent misuse, meet legal obligations, improve our website and services, and keep appropriate business records.
We may send service communications through phone, email, SMS or WhatsApp. Marketing communications are sent where permitted, and you may opt out without affecting essential service messages.
Retention and security
We retain information for as long as reasonably needed to deliver the service, maintain statutory and tax records, resolve disputes, prevent fraud and enforce agreements. Retention periods vary by record type and applicable law.
We use reasonable administrative, technical and organisational safeguards, including access controls and secure service providers. No internet or storage system is completely secure, so absolute security cannot be guaranteed. Please avoid sending unnecessary sensitive information through unsecured channels.
Your choices and rights
Subject to applicable law, you may request access to or correction of your information, ask about its processing, withdraw consent, opt out of marketing, or request deletion where retention is not legally required. We may verify your identity before acting on a request.
Send privacy requests to privacy@bizpillar.com. You may also raise a grievance through that address. We will respond within a reasonable period and in accordance with applicable Indian law.
Children and third-party links
BizPillar’s business services are intended for adults and organisations, not children. We do not knowingly solicit personal information from minors. Links to third-party websites and government portals are governed by their own privacy practices, for which BizPillar is not responsible.
Updates and contact
We may update this policy to reflect legal, operational or technology changes. The revised date shown above indicates the current version. Material changes may also be communicated through the website or available contact details.
Privacy questions: privacy@bizpillar.com
General support: Hello@bizpillar.com
Phone: +91-7404096962
Office: Shop No. 25, City Center Mall, HUDA Complex, Rohtak, Haryana 124001